Excalibur Crossbow Warranty, Serial Number & Recalls
Registering your Excalibur crossbow's warranty and knowing where its serial number is located makes any future customer service, recall, or resale question much simpler to resolve. This page walks through all three.
Excalibur Crossbow Inc. handles warranty registration and customer service directly from its Kitchener, Ontario headquarters, so registration and support requests go straight to the manufacturer.
Registering your warranty
Warranty registration is typically completed after purchase through Excalibur's own registration process, and having your serial number and purchase details on hand makes registration faster. Registering promptly also puts you in a better position if a recall or rebate program is ever announced for your model.
Finding your serial number
An Excalibur crossbow's serial number is typically stamped or labeled on the stock or riser area of the crossbow itself. If you're not sure where to look on your specific model, Excalibur customer service can point you to the exact location for that package.
Recalls and rebates
If you're checking whether your Excalibur crossbow model has an open recall, or whether a rebate program currently applies to your purchase, Excalibur's customer service line is the most reliable source, since recall and rebate programs are announced and tracked directly by the manufacturer rather than by retailers.
Contacting Excalibur customer service
For warranty questions, serial number lookups, or recall status, contact Excalibur directly rather than the retailer you purchased from - Excalibur Crossbow Inc. handles these directly from its Kitchener, Ontario headquarters and will have the most current information on your specific model.
Frequently Asked Questions
Where is the serial number on an Excalibur crossbow?
It's typically stamped or labeled on the stock or riser area; contact Excalibur customer service if you can't locate it on your specific model.
How do I register my Excalibur crossbow warranty?
Warranty registration is completed through Excalibur directly after purchase - have your serial number and purchase details ready.
How do I check for an Excalibur crossbow recall?
Contact Excalibur customer service directly, since recall and rebate programs are tracked by the manufacturer rather than by retailers.
What is Excalibur's customer service contact?
Excalibur Crossbow Inc. handles customer service directly from its Kitchener, Ontario headquarters - check their official site for current phone and contact details.
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